You can easily reach us via: • WhatsApp: +968-99442191 • Email: reservations@discovery89.com

Yes, here are some key traffic laws to keep in mind: • Speed limits: Typically 120 km/h on highways, 80-100 km/h on main roads, and 60 km/h in cities. • Seat belts: The use of seat belts is mandatory for all passengers. • Alcohol: Oman has a strict zero-tolerance policy for drinking and driving. • Mobile phones: Using a mobile phone while driving (without a hands-free system) is illegal. • Road signs: Omani road signs are in both Arabic and English.

In the event of a breakdown, contact the rental company immediately. discovery , offer 24/7 roadside assistance. Depending on the situation, they will either arrange for a replacement vehicle or have the car towed for repairs.

Yes, you can add an additional driver for an extra fee. All drivers must meet the rental company’s requirements, including age and holding a valid driver’s license.

If your driver’s license is in English and your country’s driving standards are recognized by Omani authorities, you do not need an International Driver’s Permit (IDP). However, if your license is in a non-Latin script (e.g., chinese, Japanese, and other world wide Non-latin scripts ), you may need an IDP in addition to your national license.

The minimum age to rent a car in Oman is 21 years old, but some rental agencies may have a higher minimum age, especially for certain types of vehicles (e.g., luxury cars or SUVs). Drivers under 25 may be subject to a young driver fee

To rent a car with Discovery89, you must be at least 21 years old and no older than 80 years old.

Smoking is not allowed in the rental cars. A 50 OMR fine will be charged if the car is returned with smoke odor or signs of smoking.

The car should be returned clean. If the car is not cleaned upon return, a 5 OMR cleaning charge will be applied.

Our fuel policy is same-to-same. You will receive the car with a full tank of fuel and are expected to return it with a full tank. If the car is returned with less fuel, refueling charges will apply

For expatriates and tourists, you will need the following documents: • A valid international driver’s license or a valid driver’s license in English • A passport for identity verification • Any valid payment method (we accept debit cards, credit cards, cash, and other wallet payments; American Express (AMEX) cards are not accepted) For Omani locals, only a valid Omani ID and valid Omani driver’s license are required.

If you have comprehensive car insurance in your home country, your personal insurance might extend coverage to rental cars abroad, including in Oman. However, this depends on your policy. It’s best to check with your insurer before renting a vehicle in Oman.

The most common types of insurance offered in Oman are: • Collision Damage Waiver (CDW) – Covers damages to the rental vehicle. • Theft Protection (TP) – Covers theft of the car. • Third-Party Liability Insurance – Covers damage to other vehicles or property and injury to third parties. You can also purchase Personal Accident Insurance (PAI) for medical coverage

Yes, basic insurance is included. This usually covers Collision Damage Waiver (CDW), but it may have an excess (deductible) in the event of an accident. You can opt for additional coverage to reduce the excess or for extra protection.

Yes, we accept debit cards, credit cards, cash, and other wallet payments. However, American Express (AMEX) cards are not accepted.

Some additional fees may apply, such as: • Fuel charges (if the car is returned without a full tank) • Airport surcharges • Additional driver fees • Optional extras like GPS or child seats Make sure to confirm all potential charges before confirming the booking

The rental price generally includes: • The vehicle rental • Basic insurance coverage (with applicable excess fees) • Taxes and mandatory charges Optional extras, such as GPS, child seats, or additional drivers, may incur extra charges. Always check the details when booking.

Yes, most rental companies allow modifications or cancellations. Our company may offer free cancellations up to 24-48 hours before the pickup time. After this window, a cancellation fee may apply.

Yes, you can rent a car without a reservation, but availability may be limited, particularly in popular locations like Muscat, Salalah, and tourist hotspots. It’s advisable to book ahead, especially during peak travel periods like the winter months.

You can book a car rental in Oman through our website www.discovery89.com, or by calling our local office. You can also reserve a car through third-party travel platforms. Booking in advance is recommended, especially during tourist seasons.

If you receive a traffic fine during your rental, the fine will be deducted from the 75 OMR deposit. If the fine exceeds the deposit amount, you will be charged the remaining balance.

The deposit amount is 75 OMR. This deposit covers any potential traffic fines or violations that may occur during your rental period. If no fines or violations are incurred, the deposit will be refunded after 4 weeks, once we confirm that no other traffic offenses have been recorded against the vehicle. The refund will be issued to the same payment method used for the booking.

No, our vehicles are not allowed to be driven outside of Oman, except for the UAE. If you need to travel to any other country, please consult with us first.

Yes, you can take the rental car to the UAE only. If you wish to cross the border, you will need to request a road insurance letter from us. The cost for this letter is 15 OMR, and it is valid for 7 days.

Yes, we offer delivery to other locations across Oman. Delivery fees are dynamic, depending on distance. Some locations offer free delivery, while others charge between 5 OMR to 15 OMR. For more accurate delivery fees, please contact us directly for advice.

We have three convenient locations in Oman: • Muscat Airport • Head Office in Ruwi, Muscat, opposite Al Nahda Hospital • Salalah Airport • Sohar

The minimum age to rent a car with us is 21 years, and the maximum age is 80 years. Drivers must meet this age requirement and hold a valid driver’s license

The “excess” is the amount you would need to pay in the event of an accident or damage to the car. Each insurance option has a different excess fee depending on the coverage you choose.

We offer three distinct insurance options: 1. Daily CDW (Collision Damage Waiver) of 5 OMR with an excess of 150 OMR. This option covers the vehicle in case of damage, but if an accident occurs, you’ll be liable for the 150 OMR excess. 2. One-time payment of 150 OMR, which covers the full cost of insurance and if an accident occurs, you pay zero excess (no additional fees). 3. No upfront insurance payment. In this case, if an accident happens, you will pay an excess of 350 OMR for the damages